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TEAlink Assist · AI and workflow automation

Find and use your business information.

Use TEAlink Assist to ask questions about supported business data in your own words. It helps tea-industry teams work with information and simplify repetitive processes through AI-assisted workflows that continue to develop.

Discuss a workflow

TEAlink Assist is available for deployment today. We continue to introduce new workflows, integrations and automation capabilities.

Illustration of a tea industry professional using an AI assistant to explore business data and reports.

Concept illustration; the interface shown is illustrative.

Get the information you need for a decision.

An attendance figure, production comparison, auction summary or buyer analysis may already be in your records. TEAlink Assist is designed to help you find the information you need for a decision more easily.

  • Ask more naturally
  • Reduce routine steps
  • Keep people in control.

Ask in your own words.

Ask TEAlink is the natural-language reporting feature within TEAlink Assist. Authorised users can ask a question about the information they can access without needing a menu or report name.

Answers depend on the TEAlink modules connected to Assist, the available data and the user's permissions. The questions shown are examples; supported questions vary by deployment.

  • How many workers were present today?
  • Show me weekly green leaf production.
  • What was the sale-wise performance for this auction period?
  • Which buyers accounted for the highest purchases?
Ask TEAlink: natural-language reporting illustrationIllustration of a tea garden manager asking Ask TEAlink for seven days of green leaf collection, which retrieves authorised records and displays an illustrative report with a bar chart. This is example data, not a live system screenshot. NATURAL-LANGUAGE REPORTING A question becomes a useful answer. Ask TEAlink EXAMPLE · NOT LIVE DATA YOUR QUESTION Show green leaf collection for the last 7 days. ASK TEALINK Garden production records Using authorised data ANSWER & REPORT Green leaf collection Last 7 days · illustrative figures Saturday had the highest collection. Mon Tue Wed Thu Fri Sat Sun Ask naturally Retrieve permitted records Review the result Ask TEAlink mobile reporting illustrationIllustration of a manager asking for seven days of green leaf collection, Ask TEAlink retrieving garden records and returning an illustrative seven-day report. NATURAL-LANGUAGE REPORTING Ask. Find. Understand. Ask TEAlink SAMPLE YOUR QUESTION Show green leaf collection for the last 7 days. ASK TEALINK Garden production records Using authorised data ANSWER & REPORT Green leaf collection Last 7 days · illustrative figures Highest collection on Saturday. Mon Tue Wed Thu Fri Sat Sun Example illustration · Not live business data
  1. Ask naturally

    “Show green leaf collection for the last 7 days.”

  2. Retrieve permitted records

    Use garden production records the user is authorised to access.

  3. Review the result

    The sample seven-day report shows Saturday with the highest collection.

Illustrative question and report, using sample data. Available answers depend on connected records and user permissions.

Prepare the next step, with human review.

Routine tasks often involve finding information, checking it and preparing a response or next action. We are expanding TEAlink Assist with AI-driven workflows and automation to simplify these steps while keeping the required review, controls and permissions.

Ask or initiate

A user asks a question or starts a supported workflow.

Work with context

Assist draws on information the user is authorised to access.

Present or prepare

It returns a result, supports a report, or prepares the next allowed step.

Review and proceed

The user verifies the information and completes any action requiring approval.

This is a conceptual flow; specific automation and approval steps vary by workflow.

Illustration of a user requesting information from Assist and a colleague reviewing the prepared report and next steps.

Conceptual Assist workflow; available actions and review steps depend on permissions and implementation.

Questions from across the tea industry.

Ask about attendance, green leaf information or operational reports in supported deployments.

Review available production information and simplify recurring reporting activities.

Explore catalogue, buyer, sale and auction information through supported natural-language reporting.

Find information to support operational and commercial decisions.

Keep information within the right access boundaries.

TEAlink Assist is intended to respect each implementation's access rules and data boundaries. A response should contain only information the user is authorised to see.

Available capabilities, integrations and authorization behaviour must be confirmed during deployment.

Assist continues to develop.

As teams use their systems, new questions, reporting needs and opportunities for workflow automation emerge. We continue to develop Assist to support these needs within existing working processes.

Which everyday task would you like to simplify?

Tell us about a report, question or process that takes more effort than it should. We can discuss what TEAlink Assist supports today and how your requirement might fit.

Discuss a workflow